Refund & Cancellation Policy

All Sales Final

All food orders are prepared fresh to order. Due to the perishable nature of our products, all sales are final and we do not accept returns.

Order Cancellations

Cancellations must be requested at least 24 hours before the scheduled delivery or pickup time. Cancellations made within 24 hours of the order time may not be eligible for a refund, as ingredients and preparation will have already begun.

Event & Catering Orders

For catering and event orders, cancellations must be made at least 48 hours in advance. For large catering orders, any deposit paid may be non-refundable depending on how far in advance the cancellation is made.

Quality Issues

If you receive an order that does not meet our quality standards, please contact us immediately via WhatsApp or phone so we can make it right.

Contact Us

For any questions regarding your order, please reach out to us directly:

Last updated: February 2026

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